Terms & Conditions

Last Updated: 16 September 2024

These Terms & Conditions govern your use of the iSpeedly website and services.

By accessing our website, submitting an enquiry, making a booking or using our services, you agree to comply with these Terms.

1. About iSpeedly

The website and services are operated by:

ISPEEDLY PROPERTY RENTAL MANAGMENT (M) Sdn. Bhd.

2. Website Use

You agree to use the website only for lawful purposes.

You must not:

  • Use the website for fraudulent purposes

  • Provide false or misleading information

  • Attempt to interfere with the website

  • Attempt unauthorized access

  • Copy or misuse website content

  • Use the website to harass or harm another person

  • Submit malicious or unlawful content

3. Property Information

Property descriptions, photographs, facilities, locations, prices and availability are provided for informational and booking purposes.

While iSpeedly seeks to keep information accurate, property details may change.

Certain facilities may be subject to building rules, maintenance, availability or restrictions.

4. Prices

Prices displayed on the website may change depending on:

  • Dates

  • Availability

  • Property

  • Length of stay

  • Promotions

  • Special offers

  • Applicable charges

The final price applicable to a booking will be confirmed during the booking process.

5. Bookings

A booking is only considered confirmed when iSpeedly or the applicable booking system confirms the reservation and any required payment or deposit requirements have been satisfied.

Submitting an enquiry does not automatically guarantee a reservation.

6. Guest Responsibilities

Guests must:

  • Provide accurate information

  • Follow property rules

  • Respect neighbours and building regulations

  • Keep the property reasonably clean

  • Avoid unlawful activities

  • Avoid causing damage

  • Follow check-in and check-out requirements

  • Ensure that only authorized guests use the property

7. Hosts and Property Owners

Property owners and hosts are responsible for providing accurate information about their properties and complying with their agreements with iSpeedly.

Additional host-specific terms may apply.

8. Payments

Payments must be made through approved payment channels communicated by iSpeedly.

Customers should not make payments to unauthorized individuals or accounts.

If you are uncertain about payment instructions, contact:

booking@ispeedly.com

9. Cancellations

Cancellations and refunds are governed by the applicable Booking & Cancellation Policy and the specific booking terms provided at the time of reservation.

10. Changes

iSpeedly may update property information, website content, services and these Terms from time to time.

11. Third-Party Services

The website may contain links or integrations with third-party services.

iSpeedly is not responsible for third-party services that it does not control.

12. Limitation of Liability

To the extent permitted by applicable law, iSpeedly will not be responsible for losses resulting from matters outside its reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.

13. Force Majeure

iSpeedly will not be responsible for delays or inability to perform caused by circumstances beyond reasonable control, including natural disasters, government restrictions, major utility failures, building closures, emergencies, civil disturbances or other unforeseen events.

14. Governing Law

These Terms shall be interpreted in accordance with the laws of Malaysia, subject to applicable legal requirements.

15. Contact

For questions regarding these Terms:

support@ispeedly.com

Booking enquiries:

booking@ispeedly.com