Guest Terms & House Rules

Last Updated: 31 March 2026

These Guest Terms apply to customers staying in properties arranged through iSpeedly.

1. Respect the Property

Guests must take reasonable care of the property, furniture, appliances, fixtures and facilities.

2. Noise

Guests must respect neighbours and building residents.

Excessive noise, parties or disruptive behaviour are not permitted.

3. Smoking

Smoking is prohibited inside properties unless the property expressly states otherwise.

Guests may be responsible for cleaning or damage costs resulting from smoking.

4. Parties and Events

Parties, events and gatherings are not permitted unless expressly approved in advance.

5. Guests and Visitors

Only approved guests may stay overnight.

Visitors may be subject to property or building rules.

6. Damage

Guests may be responsible for damage caused by themselves or their visitors beyond reasonable wear and tear.

7. Lost Keys and Access Devices

Guests may be responsible for reasonable replacement costs for lost keys, access cards, remotes or other access devices.

8. Building Facilities

Swimming pools, gyms, parking areas and other facilities are subject to the rules and availability of the relevant building.

Facilities may occasionally be unavailable due to maintenance or circumstances outside iSpeedly's control.

9. Illegal Activities

Illegal activities are strictly prohibited.

10. Check-Out

Guests must leave the property in a reasonably clean and orderly condition and follow the provided check-out instructions.

11. Breach of Rules

Serious or repeated breaches may result in termination of a stay, additional charges or other action permitted by applicable law.

12. Emergency

In an emergency, guests should contact the appropriate emergency services immediately.

For iSpeedly support:

support@ispeedly.com